We stayed for a week in central London and everything exceeded expectations. The apartment was spotless, beautifully designed, and exactly as shown in the photos. The team was incredibly responsive and made the whole experience effortless. We’ll definitely be booking again.
Residences in focus
An edit of homes available now — each inspected and guest-ready before it appears here.
The collection
Studios to townhouses — every home is inspected, prepared, and backed by a small team you can reach directly.
Explore homes- Prime postcodes & strong transport links
- Quality linens & considered amenities
- Direct guest support before and during your stay
500+
Guest stays hosted
45
Residences under management
24/7
Guest support availability
Our story
About Capital Connect
A warm welcome to Capital Connect, where luxury meets comfort in the heart of London. We specialise in offering exclusive, high-end short-term rental apartments designed to provide you with a truly exceptional stay.
How it works
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1Discover
Filter by area, size, and budget to shortlist homes that fit your trip.
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2Inquire
Send dates and preferences — we confirm availability and details.
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3Arrive
Check-in support, local tips, and responsive help throughout your stay.
From recent guests
Unedited feedback — names shown when provided.
From the moment we arrived, it felt like a home rather than a rental. The location was perfect for getting around the city, and the attention to detail inside the property really stood out. Communication was smooth throughout—highly recommend
’ve stayed in quite a few serviced apartments in London, and this was by far one of the best. The space was elegant, quiet, and very well maintained. The booking process was simple and the support team was always available when needed.
We booked this for a short business trip and ended up wishing we could stay longer. Everything was exactly as described, and the check-in process was seamless. It’s rare to find a place that balances comfort, style, and convenience so well.
Frequently Asked Questions
Straight answers on stays, service, and what to expect.
Our rental homes are fully furnished and equipped to make your stay as comfortable and convenient as possible. Standard amenities include high-quality furniture, kitchen appliances (stove, refrigerator, microwave, etc.), essential kitchenware, linens (bed sheets, towels), Wi-Fi, and utilities such as water, electricity, and heating or air conditioning. Additional amenities included are items like a washer/dryer, television, and cleaning supplies.
We offer flexible rental options ranging from short-term stays (a few days or weeks) to long-term rentals (months or even a year).
Pet policies vary by property. To avoid any inconvenience, please confirm the pet policy for the specific property you’re interested in before booking.
Most of our rental homes offer convenient parking options, either on-site or in a nearby parking area. Availability may vary by property, and some locations may offer free parking, while others may have fees associated with parking. We recommend checking the listing for parking details or contacting us for more specific information regarding your chosen property.
We understand that plans may change. Our cancellation policy varies depending on the property and rental agreement, but we strive to offer flexible terms where possible. Please review the cancellation policy at the time of booking or reach out to our team to clarify any concerns regarding refunds or changes to your reservation.
We offer a selection of properties that cater to guests with medical or accessibility needs. Some of our homes are wheelchair accessible, with ramps and wider doorways. If you or a guest have specific medical or disability requirements, please contact us prior to booking, and we will help you find a property that meets your needs. We can also arrange for additional services, such as medical equipment rentals or caregiver assistance, if necessary.
Yes, you can extend your stay, subject to the property’s availability. If you wish to extend your reservation, we recommend notifying us as soon as possible to ensure your preferred accommodation remains available. Our team will work with you to arrange the extension, and if the property is unavailable, we can help you find alternative accommodations.
Cleaning services are typically included for short-term stays, with a standard cleaning performed between guest check-ins. For long-term rentals, regular cleaning services can be arranged for an additional fee. If you prefer more frequent or specific cleaning during your stay, we offer additional cleaning services upon request.
Your comfort and satisfaction are our top priorities. If you experience any issues during your stay, we are available 24/7 to assist you. You can reach our customer support team by phone, email, or the contact number. Whether it’s a maintenance request, emergency situation, or simply a question, we are here to ensure a smooth and pleasant stay. For non-urgent matters, our team will respond promptly during business hours.
Plan your dates
Share your window and how you like to live in the city — we reply with a shortlist, not a catalogue dump.